Delivery & FAQ

Where do you deliver?

We hand-deliver to homes and senior communities in Charlotte County and Sarasota County, Florida, including North Port and Englewood. We don't deliver to Longboat Key. Enter their address at checkout and we'll take it from there.

When will the bag arrive?

We deliver on the 1st and 15th of every month. Orders placed the 1st–14th are delivered on the 15th. Orders placed the 15th through the end of the month are delivered on the 1st. If that day falls on a weekend or holiday, we deliver the next business day.

What if no one's home?

We'll leave a "We missed you!" card where we tried to deliver. Give us a call at 941-310-7407 and we'll get the bag to them.

Can I get proof the bag was delivered?

Yes. We take a photo of every drop-off and keep it for 30 days. Call us and we'll share it with you.

Can I send it as a gift?

Yes, that's what most families do. Add their name, community and room number, and your note on the product page, then enter their address as the delivery address at checkout.

Is there any food in the bag?

Never. We leave food out of every bag so it's safe for any diet, allergy or community rule.

What are my options?

One bag for $37.99, or 12 months prepaid for $410.29 (10% off): one bag every month for a year.

What if I cancel the 12-month plan?

We refund the bags that haven't been delivered yet. For example, if 2 bags have gone out, we refund the other 10: $341.91.

Can I pause the 12-month plan?

Yes. If they're in the hospital or moving, call us and we'll pause their bags. When they're ready, send us the new address and we'll pick up where we left off.

Can the bag be birthday-themed?

Yes. Choose their birthday month on the product page and we'll make that month's bag a birthday bag. There's no extra charge.